Administrative And Customer Relations ServicesProvides administrative and customer relations services to ensure the smooth operation on a daily basis.ResponsibilitiesAnswer telephones, screen and direct callsTake and relay messages in a timely mannerWelcome clients, vendors and guests in a professional mannerPositive and prompt response to tenant issues and requestsResponsible for sorting and distributing all mail and packages receivedSchedule and maintain calendar for conference room, board room and day office usageProperly open and close office each day according to operating procedureCompose and distribute routine correspondenceTrack services for tenant billing, for example, conference room usage, postage, photocopiesProvide meeting room set up, as required by tenantsMaintain equipment and understand equipment operating proceduresMaintain office/kitchen supplies inventoryActively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and company policy.Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.Reacts positively to change and performs other duties as assigned.QualificationsTwo years related experience or equivalentHigh school diploma requiredGood written and verbal communication skills with attention to detailStrong interpersonal skills with the ability to deal effectively with a diversity of people at all organizational levels and maintain confidentialityCustomer service oriented with ability to provide instructions and information.Knowledge of administrative and clerical proceduresProficient using Microsoft Office programs Word, Excel and OutlookGood time management skills to complete tasks in a timely mannerAbility to manage priorities and workflowWillingness to work within constantly changing priorities and learn new processes with enthusiasmGood judgment with the ability to make timely and sound decisionsMust be punctual and reliable.Must be willing to work with technical vendors and take responsibility for systems.Must be flexible for this job-sharing position; be able to cover when the other person is off.We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.We are an equal opportunity employer.
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