Front Desk AgentWe are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. This position will include nights and evening shifts, as well as weekends and holidays as required. Night shifts will include a fifty cent bonus per hour above the starting wage.***$200.00 sign-on bonus after 90 days of employment with positive performance review and no missed shifts or call-outsResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform guests about payment methods and verify their payment informationWelcome guests to our property with a friendly smile and upbeat attitudeAnswer all questions about the facilitiesRespond to complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guestsQualificationsPrior experience as a Hotel Front Desk Agent, Receptionist, or similar role (Preferred)Experience with hotel reservations software, like Opera, OnQ or Fosse (Preferred)Excellent communication and organizational skillsBilingual (Preferred)Reliable transportation to and from the propertyMust present self with professional hygiene and appearanceDetermination to succeed and grow as a valued team memberWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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