Job Description

Housekeeping Supervisor

Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of cleanliness for both the guest rooms and public areas; while maintaining guest satisfaction.

Pre-Requisites (Requirements):

• High School diploma or equivalent of same
• Must display professionalism at all times
• Must have excellent attendance and punctuality
• Must be able to comprehend and speak the English language
• Must have good organizational and time management skills
• Must have excellent communication and interpersonal skills
• Must have the ability to interact with many types of personalities
• Must have sound judgment and discretionary skills and work with little or no supervision
• Must be able to consistently work under pressure and simultaneously prioritize multiple projects
• Must possess acute attention to detail
• Must have the ability to train others

Work Environment & Context:

• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on holidays, weekends, and evenings
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
• Must be physically and visually able to utilize the computer and other necessary office equipment
• Capable of working in a fast-paced environment and in stressful situations
• Must be able to respond to multiple task interruptions in order to provide service to internal and external customers

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